These terms govern access to and use of the platform, order placement, balance consumption, API usage, digital services, physical purchases, support and customer responsibilities.
About the platform
The platform operates digital services, credit wallet, API orders, transaction history, support, account security and, when enabled, physical sales. Use requires valid registration, acceptance of policies and compliance with each service’s technical rules.
Registration, account and responsibility
Customers must provide truthful information, keep email and credentials secure, protect API keys, enable security resources when available and avoid sharing access. The platform may block or review accounts with signs of fraud, abuse, validation bypass, irregular chargeback or rule violation.
Digital services and technical data
IMEI, Server, Remote, File and similar services depend on information provided by the customer and rules from the supplier or administrator. Incorrect, incomplete or incompatible technical data may cause rejection, delay or inability to deliver.
Wallet, payments and credits
The credit wallet is used for orders inside the platform. Credits may depend on gateway approval, manual validation, blockchain confirmation, PIX or another enabled method. Entries, reversals and holds are recorded for audit and security.
API usage
The API is personal, tied to the account and may be limited by IP. Every API order consumes balance from the same account and generates history. Sharing keys, exploiting failures, automated abuse, price/status manipulation or validation bypass is prohibited.
Prohibited conduct
Using the platform for fraud, rights violation, improper reverse engineering, unauthorized access attempts, attacks, spam, abusive automation, third-party data without authorization or activity incompatible with Brazilian law and supplier rules is prohibited.
Changes to services and policies
Services, prices, deadlines, availability, required fields, APIs and policies may change due to administrative decisions, supplier, gateway, carrier or legal obligations. The published version applies to new orders.
Support channels
Requests related to this policy must be submitted through the platform’s official channels, preferably from the authenticated customer panel. When applicable, include the order number, account email, payment identification, screenshots, files or technical details needed for review.